Governance & Legal Operations Manager (all genders)

Support us in designing the insurance experience of the future. As a Governance & Legal Operations Manager (all genders), you will provide day-to-day support across data protection, contracts, and regulatory matters for our European business. You will handle data protection matters and risk assessments, prepare and review contracts, and support insurance-regulatory compliance, working closely with the Head of Governance and relevant corporate group functions. You will bring solid expertise across these areas, combined with a pragmatic, structured, and detail-oriented approach. The ideal candidate combines solid know-how in these areas with a structured, hands-on way of working and enjoys getting into the operational detail of day-to-day matters. This is a full-time hybrid role, with 1-2 days per week working from our Berlin office. Requirements Your Mission Provide day-to-day support on data protection matters across business projects, ensuring compliance with GDPR and related regulations Prepare, review, and negotiate Data Processing Agreements (DPAs) and related contractual clauses within established templates / frames Handle and coordinate Data Subject Rights (DSR) requests, ensuring timely and compliant responses Conduct data protection risk assessments and support mitigation of identified risks Contribute to data mapping and support AI use case inventories and AI risk assessments Supporting the other departments with their records of processing activities (RoPA) and data mapping documentation Further develop and strengthen our privacy setup Governance Provide day-to-day support on compliance and insurance-regulatory matters, including claims-related questions and consumer protection topics Stay up to date on relevant legislative and regulatory developments affecting the insurance sector Support compliance monitoring and internal audits in cooperation with relevant functions Cross-Functional Collaboration Coordinate with internal and external stakeholders to prioritise and manage day-to-day governance and legal matters Act as a first point of contact for business teams on data protection, contract, and regulatory questions Support the implementation of automated solutions (e.g. DSR workflows, data mapping tools) Contract Support Prepare, review, and coordinate commercial contracts within established templates / frameworks, involving Group Legal where required Contribute to the maintenance and accuracy of legal templates, registers, and internal guidance materials Project Management Apply structured project management methodologies to deliver governance & legal initiatives efficiently Scope, plan, and execute cross-functional projects, ensuring stakeholder alignment and measurable outcomes Champion process optimisation and continuous improvement in operational workflows, drawing on best practices from modern legal operations and project delivery models Technology & Innovation Collaborate closely with product and engineering teams to embed compliance into software development and data handling Implement legal tech solutions to automate and streamline governance & legal processes What You Will Need to Succeed Qualifications & Experience Minimum 6 years of professional experience, ideally within a fast-paced, international environment Deep expertise in data protection, legal frameworks related to IT, artificial intelligence, and within a European context Strong understanding of European regulatory frameworks and cross-border governance & legal issues Technical affinity and experience in software development processes Experience in the insurance sector is a plus, particularly in navigating regulatory frameworks, claims-related legal matters, and consumer protection Fluent in German and English Personal Attributes Strategic thinker with a hands-on approach Excellent communicator and stakeholder manager High integrity, sound judgement, and commercial acumen Comfortable operating in a lean, high-performance environment Benefits Why getolo? 🌴 Salary & Vacation Attractive fixed salary Start with 28 vacation days, with an increase every two years (capped at 30 days). Holidays on December 24th and 31st. 🧑‍💻 Mobility & Flexibility Choose between a free Swapfiets bike, or a Berlin/Brandenburg ticket (“VBB - Jobticket”) or BVG “Deutschlandticket” subsidized by us Work hybrid - from your home office or in our office in Berlin-Mitte Work abroad in the EU for up to 60 days 🧘 Health Benefit from free coaching sessions with nilo.health, our mental health tool Test our products yourself! Choose between dentolo, petolo or vitolo 📚 Development Learning Budget starting from 750 € per year Regular (360 degree) feedback 🌍 Berlin Based, International Mindset We communicate, collaborate, and celebrate in English to ensure everyone is included Our diverse team spans from 33 different countries [...]