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Fleet IT Support Manager Keeping IT on board running smoothly - First point of contact for onboard IT. - Hardware & software troubleshooting. - Support vessel applications. - Maintain secure connectivity. - Coordinate with crew and IT partners. - Proactive problem solver. - Accurate and detail-oriented. - Strong communication skills. - Service-minded team player. - Always looking for improvements. Position: Fleet IT Manager Location: Arnhem, Netherlands Operational Manager: Technical Team Lead Portside Reporting Line: Chief Financial Officer (CFO) Strategic Direction: Chief Executive Officer (CEO) Close Cooperation: IT Application & System Manager; Rivertech Group entities CY, NL, CH Role Description The Fleet IT Manager is responsible for the technology infrastructure connecting Rivertech Group's shore-based offices to its river cruise vessels operating on European waterways. Core areas of responsibility include vessel management software, and hardware maintenance, ensuring seamless and reliable ship-to-shore communication. The primary focus of this role is IT on board and first-line support for the fleet. Working closely with the Technical Team Lead Portside and onboard IT service provider and in direct cooperation with the IT Application & System Manager, the Fleet IT Manager is the main contact for vessel IT matters across the group. A second key element of the role is serving as holiday cover and operational back-up for the IT Application & System Manager. This requires familiarity with the back-office IT environment of the Rivertech Group entities in Cyprus (CY), Switzerland (CH), and the Netherlands (NL), and the ability to maintain continuity during absence periods. Key Responsibilities Onboard IT & First Line of Support - Primary Focus - Act as the first point of contact for all IT-related issues on board the river cruise fleet, providing timely support both remotely and during vessel visits. - Align with It p...
How to apply
CV with attached letter,Online application form,Telephone
Tel: +31263620340 | Email:
