Front Office Agent

Front Office Agent COREcruitment Location: Rotterdam - Nederland, Netherlands Salary: £30.7k - 33.1k per year + gross Type: Contract Start Date: asap Contract Period: as per contract Main Industry: Search Catering & Hospitality Jobs Advertiser: COREcruitment Job ID: 133257046 Posted On: 03 August 2026 Job Title: Front Office Agent Location: Rotterdam, Netherlands Salary: A‚¬35,000-37,700 gross per year For our client, a 5* luxury hotel opening soon in Rotterdam, we are looking for Front Office Agents . Key responsibilities: Greet guests with a professional, warm, and service-focused approach. Oversee check-in, check-out, and all front desk operations. Address guest requests, questions, and concerns to ensure a pleasant experience. Administer reservations, room allocations, and guest records. Handle payment processing, invoicing, and daily cashier duties. Collaborate with Housekeeping, Maintenance, and other teams for smooth operations. Keep precise records and uphold brand standards. Assist in establishing procedures and service standards for the hotel launch. Key requirements: Prior experience in Front Office or Guest Services, preferably in 4/5-star properties. Experience with hotel launches is advantageous. Excellent communication and guest service abilities. Fluent English required; Dutch language skills are a strong asset. Maintain a positive outlook, collaborative spirit, and adaptability in fast-paced settings. Dedicated to hospitality excellence and guest satisfaction. What do we offer: Access free, unlimited online courses through a top business school. Gain access to an exclusive staff benefits program with special perks and discounts. Take part in a referral program that rewards successful recommendations with free hotel stays. Job Title: Front Office Agent Location: Rotterdam, Netherlands Salary: A‚¬35,000-37,700 gross per year

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