Pupil Support Officer

Location: Cromwell Community College, Chatteris, Cambridgeshire

Contract: Permanent, 37 hours per week, 38.4 weeks per year

Salary (Actual): ALT Grade F - £24,531.55 to £26,171.99

Making a lasting difference to young people through care and consistency.

We are seeking a thoughtful and proactive Pupil Support Officer to help create an environment where every student feels supported, understood and able to succeed. Working as part of a close-knit pastoral team, the role focuses on breaking down barriers to learning by strengthening relationships, promoting positive behaviour and ensuring effective safeguarding. It combines direct work with students with partnership working across staff, families and external services. This is an opportunity for someone who is motivated by purpose, values collaboration and brings both empathy and clarity to supporting young people to engage fully in school life.

Summary of Key Responsibilities

• Provide day-to-day pastoral support, responding to wellbeing, attendance and behavioural needs of students
• Safeguard pupils, maintaining accurate records and addressing concerns including bullying or discrimination
• Build strong relationships with families, acting as a point of contact and coordinating support
• Work with staff and external agencies to plan and deliver interventions for vulnerable learners
• Support year team operations, including behaviour monitoring, restorative work and student supervision

Contact
If you would like an informal discussion about the role, or for more information, please contact Vicki Walpole, HR and Recruitment Officer, at:

The Active Learning Trust is committed to safeguarding and promoting the welfare of all children and young people. We expect all staff to actively share this commitment. All adults working in our Trust in whatever capacity will be part of a thorough safer recruitment process. All appointments will be subject to pre-employment checks including the taking of satisfactory references and enhanced criminal record clearance in line with the need to create and maintain a safe culture.

The Active Learning Trust reserves the right to interview and appoint prior to the advert closing date. With this in mind, we encourage you to apply as soon as possible.

To ensure we recruit and retain the best talent, all new employees recruited to the Active Learning Trust (leadership, teaching and support staff) will be subject to a 4 months’ probation period at the start of their employment. This policy aims to assess new employees' alignment with our culture, teaching standards, and student needs. It is designed to foster success; with regular evaluations and support mechanisms in place, helping us to identify and nurture talent.

We value diversity and welcome applications from all, including those with protected characteristics under the Equality Act.