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/resource/themes/musterseiten/css/wp_landscape-213102-64.css Customer Development Assistant Manager Consumer Brands Administration Full Time Regular About this position - Support continuous business growth by ensuring all customers order are processed and delivered on time in full. - Provide excellent service to external customers by collaborating with different internal stakeholders within Henkel (e.g. Sales team, Finance/ Credit Controlling team, and Customer Service Support (CSS) team in GBS Shanghai). - Creates plans/strategies to improve customer service level and customer experience and achieve the long-term goal of enhancing sales for the product. - Be the SC single contact window for commercial team by consolidating voice of Supply Chain internally. - Forecasting customer demand and developing supply plans to enable promotions and new product launches with the customer. What you'll do - Order Management: Manage sales orders, including approval process, requirements identification, confirmation, and follow-up. Liaise with CSS Team in GBS Shanghai, to ensure orders key in accurately, goods delivered, timely credit and debit note processed. - Reviews existing customer handling/satisfaction policies and monitors the current status of the customer care department. - Drive optimization and efficiency on operation/process and SC KPI. (e.g. order automation). - Acts an important role to communicate with commercial team, customers, and supply chain. - Meeting participation and involvement (e.g. PPT preparation). - Drive and facilitate S&OP process and KPI achievement. What makes you a good fit - Bachelor Degree. - 4+ years solid experience in Supply Chain, transportation Management in a multinational company, FMCG industry is preferred. - Strong ERP knowledge, SAP background is preferred. Strong PC skill, familiar with office software. - Strong problem solving, communication and data analytical skil...
How to apply
CV with attached letter,Online application form,Telephone
Contact: Ontdek | Tel: +31306073911 | Email:
