Remote- full time- Posted July 22, 2026- via djinni.co
You will be redirected to djinni.co to apply.
We're looking for Customer Support Agents to join our growing iGaming project. If you enjoy helping people, solving problems, and working in a fast-paced environment, we'd love to meet you!
What you'll be doing:
- Assisting players with their questions via live chat, email, and phone
- Helping customers with account-related inquiries, payments, bonuses, promotions, and general platform navigation
- Investigating customer issues and working with internal teams to ensure timely resolutions
- Providing friendly, professional, and accurate support while delivering an excellent customer experience
- Following internal procedures and maintaining high-quality service standards
What we're looking for:
- Previous experience in customer support is a plus (especially in iGaming, e-commerce, or SaaS), but we're also happy to train motivated candidates
- C1+ English (both written and spoken) is required
- Excellent communication and problem-solving skills
- Ability to stay calm and professional when handling customer concerns
- Comfortable working rotating shifts:
- Morning: 07:00 - 15:00
- Evening: 15:00 - 23:00
- Night: 23:00 - 07:00 (night shifts include additional bonuses 💰)
- Strong attention to detail and willingness to learn
What you'll get:
- 100% remote work
- Competitive salary with night shift bonuses
- Paid onboarding and full training
- Friendly and supportive international team
- Opportunities for professional growth within the iGaming industry
- A dynamic environment where every day brings new challenges
If you're passionate about helping people and want to build your career in one of the fastest-growing industries, we'd love to hear from you! 🚀
