The Guide to Email Marketing in 2026 for Marketing & Sales
- Strategic Placement of Opt-in Forms: Don't hide your subscription forms. Make them prominent but not intrusive. Website Pop-ups: Use exit-intent pop-ups, timed pop-ups, or scroll-based pop-ups. Ensure they are mobile-responsive and offer a clear value proposition. Landing Pages: Dedicated pages designed solely to capture leads for a specific offer. These should be clean, conversion-focused, and reiterate the value of your lead magnet. Blog Post Integration: Embed opt-in forms within relevant blog articles, especially towards the end or after a natural break. If you're discussing "Finding Remote Developer Jobs", an opt-in for a "Weekly Job Alert" makes perfect sense. Social Media: Direct links from your social media profiles, posts, or stories to dedicated landing pages or opt-in forms. Use platforms like LinkedIn, Instagram, and even newer, emerging channels to drive traffic. During Checkout/Sign-up: For e-commerce or platform users, offering a checkbox during the signup or checkout process to receive marketing updates is common practice. Ensure it's opt-in, not opt-out. Footer and Sidebar: Standard placements that persistent visitors will look for.
- Referral Programs: Encourage existing subscribers to refer new ones by offering incentives. This can be very powerful for viral growth.
- In-person Events/Networking (if applicable): Even as digital nomads, some attend conferences or meet-ups. Offer a way to easily sign up, perhaps via a QR code. ### Maintaining List Health and Compliance Beyond building, maintaining a healthy, compliant list is paramount.
- Double Opt-in: Always use double opt-in. This means subscribers confirm their subscription via an email link. It prevents spam bots, typos, and ensures genuine interest, significantly improving engagement and reducing spam complaints.
- Privacy Policy: Have a clear and accessible privacy policy on your website. Be transparent about what data you collect and how you use it.
- GDPR and CCPA Compliance: Understand and adhere to global data protection regulations. This includes clear consent mechanisms, easy unsubscribe options, and the ability for users to request their data.
- Regular List Cleaning: Periodically remove inactive subscribers (those who haven't opened or clicked in 6-12 months). This improves your sender reputation, reduces costs, and gives you a more accurate picture of your engagement rates. Many email service providers (ESPs) offer tools for this.
- Segmentation from Day One: Even with a small list, start thinking about segmentation immediately. Don't treat all subscribers the same. Early segmentation allows for more personalized communication down the line. Perhaps separate subscribers interested in remote design jobs from those looking for remote marketing roles. By focusing on these ethical and proactive strategies, you'll cultivate a high-quality email list that serves as a powerful engine for your marketing and sales efforts from any corner of the globe. ## Crafting Compelling Content: Beyond the Buzzwords Having a list is one thing; getting them to open, read, and act on your emails is another. In 2026, inboxes are more crowded than ever, and attention spans are shorter. Your content needs to be exceptional, relevant, and provide value. ### Subject Lines That Cut Through the Noise The subject line is your email's gatekeeper. It's the first, and often only, impression you make before a recipient decides to open or delete.
- Personalization: Simply using the recipient's first name can increase open rates significantly. "John, your latest job alerts are here!"
- Curiosity-Driven: Pique their interest without giving everything away. "Did you miss this remote opportunity?" or "The unseen truth about digital nomad taxes."
- Urgency/Scarcity (Used Sparingly): Create a sense of immediate need. "Last chance: 50% off remote work tools ends tonight!" or "Only 3 spots left for our webinar on personal branding."
- Benefit-Oriented: Directly state what the reader will gain. "Boost your freelance income by 20% this quarter," or "Learn how to find remote jobs in Canada."
- Emojis (Contextual): Can help an email stand out, but use them appropriately for your brand and audience. Too many, or irrelevant ones, can feel unprofessional or spammy.
- Keep it Concise: Most inboxes cut off longer subject lines, especially on mobile. Aim for 30-50 characters max.
- A/B Test Everything: Don't guess which subject lines work best. Test different versions to see what resonates with your audience. Your ESP should have A/B testing features. ### Body Content That Engages and Converts Once opened, your email's body content must deliver on the promise of the subject line and move the reader towards your desired action.
- Clear Value Proposition: Immediately communicate why this email is important and what problem it solves or benefit it offers.
- Personalization & Segmentation: Go beyond just the first name. Tailor content based on subscriber behavior, preferences, or demographic data. If a user downloaded a guide on "remote marketing jobs", send them emails about that specific category. Show them relevant job postings.
- Storytelling: Humanize your brand. Share testimonials, case studies, or anecdotes that resonate with your audience's challenges and aspirations. A story about a digital nomad's successful career transition can be incredibly powerful.
- Visual Appeal: Break up text with relevant images, GIFs, or short videos. Ensure all visuals are optimized for fast loading and responsive design. Consider branded graphics that align with your brand identity.
- Mobile-First Design: A vast majority of emails are opened on mobile devices. Ensure your emails are perfectly readable and actionable on small screens. Large fonts, clear call-to-action buttons, and single-column layouts are key.
- Scannability: Use headings, subheadings, bullet points, and short paragraphs to make the content easy to digest at a glance. People typically scan emails, they don't read them word-for-word.
- Tone of Voice: Maintain a consistent brand voice. Be informative, friendly, authoritative, or inspiring – whatever aligns with your brand. Avoid overly formal or overly casual language if it doesn't fit.
- Clear Call-to-Action (CTA): This is critical. Make it unequivocally clear what you want the reader to do next. Use prominent buttons with action-oriented text like "Download the Guide," "Apply Now," "Read More," or "Schedule a Demo." Ensure there’s generally only one primary CTA per email to avoid decision fatigue.
- Proofread Meticulously: Typos and grammatical errors erode credibility. Use tools like Grammarly, but also have another human review your emails before sending. ### Content Types for Different Goals Different email content serves different purposes within your marketing and sales funnels.
1. Newsletters: Regular updates, curated content, industry news. Aim to be a valuable resource. An "Independent Contractor Guide" could be excerpted here.
2. Promotional Emails: Announce new products, services, sales, or special offers. Ensure these are targeted and offer real value, not just discounts.
3. Transactional Emails: Order confirmations, shipping updates, password resets. These have high open rates; optimize them for branding and potentially include a soft upsell.
4. Welcome Sequences: Crucial for new subscribers. Explain what they can expect, deliver the lead magnet, and introduce your brand. This initial sequence sets the tone for your relationship. Our onboarding guide for remote teams can inspire similar sequences.
5. Re-engagement Campaigns: For inactive subscribers. Offer value, ask for preferences, or offer a special incentive to re-engage.
6. Educational/Nurturing Emails: Provide continuous value, teach your audience, and build trust over time. Share content like "How to land a remote job in tech" or "Financial Planning for Digital Nomads". By focusing on delivering consistent value through meticulously crafted content, your emails will stand out in the recipient's inbox and drive meaningful interactions. ## Segmentation, Personalization, and AI: The Future of Relevancy In 2026, generic, mass emails are largely ineffective. The expectation is for personalized, highly relevant communication. This is achieved through sophisticated segmentation and the intelligent application of AI. ### The Power of Segmentation Segmentation is the fundamental practice of dividing your email list into smaller, more targeted groups based on shared characteristics or behaviors. This allows you to send content that is far more relevant to each specific group.
- Demographic Segmentation: While less common for many B2C businesses (due to privacy concerns and less data availability), in B2B or niche markets, this could include industry, company size, or job role. For a platform like ours, this might mean separating talent from employers, or freelancers from full-time remote employees.
- Geographic Segmentation: Very useful for location-specific promotions, events, or local regulations. Perhaps you want to highlight new remote jobs in Europe to subscribers living in that region. Or inform users about a local digital nomad meetup in Berlin.
- Psychographic Segmentation: Based on interests, values, attitudes, and lifestyles. This is incredibly powerful. Survey your audience or infer interests from their content consumption. Do they click on articles about "remote work productivity" or "travel tips for digital nomads"?
- Behavioral Segmentation: The most effective form. Based on how users interact with your emails and website. Engagement Level: Active openers/clickers vs. inactive subscribers. Purchase History: What products or services they've bought. Website Activity: Pages visited, content downloaded, forms submitted. For instance, if someone repeatedly visits our "job board" for marketing roles, you can tailor job alerts specifically for them. Cart Abandonment: For e-commerce, sending reminders to those who left items in their cart. Lead Magnet Download: Sending follow-up content related to the specific lead magnet they downloaded. Stage in Customer : Are they a new lead, an existing customer, or someone who's expressed interest in a specific service like "how-it-works" for freelancers? ### Hyper-Personalization Beyond the First Name Once you've segmented, personalization takes it a step further, dynamically inserting specific data points into your email content to create a truly individual experience.
- Content Blocks: Your ESP should allow you to display different content blocks based on segmentation rules. For example, show specific job listings from Austin to users who have indicated interest in Texas.
- Product Recommendations: Based on past purchases or browsing behavior, recommend relevant products or services.
- Behavioral Triggers: Send emails automatically when a user takes a specific action (e.g., "Welcome back, we noticed you viewed this job recently!").
- Personalized CTAs: Change the call to action based on the user's past engagement or where they are in the sales funnel.
- Geo-targeting for Events: Inform users about remote work meetups or conferences happening near their indicated location. ### The Role of Artificial Intelligence (AI) AI is no longer a futuristic concept; it's a vital tool augmenting email marketing efforts in 2026.
- AI for Subject Line Optimization: AI tools can analyze historical data and predict which subject lines will perform best, or even generate new ones based on your content and goals.
- Content Generation & Optimization: AI can assist in drafting email body content, generating variations for A/B testing, and even optimizing copy for clarity and emotional impact. Don't rely solely on AI for content, but use it as a powerful assistant.
- Send Time Optimization: AI algorithms can predict the optimal time to send an email to each individual subscriber based on their past open times, increasing engagement.
- Predictive Analytics for Segmentation: AI can identify patterns in customer behavior that human marketers might miss, suggesting new, highly effective segments. It can predict who is most likely to churn or who is ready to purchase.
- Automated Personalization at Scale: AI can sift through vast amounts of customer data to deliver hyper-personalized content, product recommendations, and offers without manual intervention.
- Pricing in Emails: For e-commerce, AI can dynamically adjust pricing or discounts offered within an email based on the individual’s perceived value and purchase probability.
- Chatbot Integration (post-click): While not directly in the email, AI-powered chatbots can seamlessly take over once a user clicks a CTA, providing immediate support or qualification, which is invaluable for a distributed team. Learn more about essential tools for remote product teams that might include such integrations. By embracing sophisticated segmentation and intelligently integrating AI, marketers and sales professionals can deliver a truly tailored experience for every subscriber, leading to significantly higher engagement, conversions, and ultimately, greater ROI from their email campaigns. This level of precision is what differentiates leading remote businesses in 2026. ## Automation and Drip Campaigns: Working Smarter, Not Harder For digital nomads and remote professionals, time is a precious commodity. Email automation and drip campaigns are the ultimate tools for scaling your efforts without increasing your workload. They ensure consistent communication, nurture leads 24/7, and close sales even while you're offline or in a different time zone. ### Understanding Email Automation Workflows Email automation involves setting up predefined sequences of emails that are triggered by specific user actions or time intervals. These workflows can be incredibly simple or highly complex, adapting to various stages of the customer.
- Trigger-Based Automation: Emails sent automatically based on a user's behavior. Examples include: Welcome Series: Triggered when a new subscriber joins your list. This sequence introduces your brand, delivers lead magnets, and sets expectations. Typical elements include a thank-you email, an introduction to your core values or services, and a soft call to action to explore your website or services. Lead Nurturing: Triggered when a lead shows interest but isn't ready to buy. This series provides valuable content, addresses pain points, and builds trust over time. For example, if someone downloads a guide on "setting up a remote business", you might send follow-up emails with related tips, tools, or success stories. Abandoned Cart Reminders: Triggered when a user adds items to a cart but doesn't complete the purchase. This is crucial for e-commerce and can dramatically recover lost sales. Subscription Renewal Reminders: For subscription-based services, these emails prompt users to renew their membership or consider an upgrade. Onboarding Sequences: For new customers or users of a platform (like ours at how-it-works), these emails guide them through initial setup, highlight key features, and encourage engagement. Discover more about effective onboarding for new remote hires. Re-engagement Campaigns: Triggered after a period of inactivity (e.g., no opens or clicks in 3-6 months). These try to win back subscribers by offering value, asking for feedback, or confirming if they still want to receive emails. Read our article on "keeping remote teams connected" for ideas on staying in touch. * Milestone Emails: Wishing a subscriber a happy birthday, celebrating their anniversary with your service, or acknowledging a significant achievement.
- Time-Based Automation: Emails sent at specific intervals or on particular dates, often as part of a campaign. Scheduled Newsletters: While these are usually manually curated, their sending can be automated to a specific day/time each week or month. Event Reminders: Emails sent before a webinar, virtual summit, or other scheduled online event. * Follow-up After Event: Sending recordings, resources, or next steps after an event concludes. ### Designing Effective Drip Campaigns Drip campaigns (a specific type of automation where emails "drip" out over time) require careful planning to be effective.
1. Define Your Goal: What do you want the recipient to do at the end of this sequence? (e.g., make a purchase, attend a webinar, book a demo, download content).
2. Map the Customer : Understand the typical path your audience takes. What information do they need at each stage? What questions do they have?
3. Craft Compelling Content for Each Email: Each email in the sequence should have a clear purpose and a single call to action. Don't overwhelm the recipient.
4. Determine Optimal Timings: How frequently should emails be sent? Too often, and you'll annoy them; too infrequently, and they'll forget you. This often requires A/B testing. For a welcome sequence, emails might be daily for the first few days, then spread out. For lead nurturing, weekly or bi-weekly might be appropriate.
5. Personalize and Segment: As discussed, use data to make each email as relevant as possible. If a user clicks on an article about "the best remote work cities", follow up with more city-specific content, perhaps on Mexico City or Bangkok.
6. Include Clear CTAs: Guide the user to the next logical step.
7. Test and Optimize: Monitor open rates, click-through rates, and conversion rates for each email in the sequence. A/B test subject lines, content, CTAs, and even send times to continuously improve performance.
8. Exit Conditions: What should happen if a user completes the desired action mid-sequence? They should be removed from that specific drip to avoid redundant or annoying emails. ### Essential Tools for Automation Most modern Email Service Providers (ESPs) offer automation features. Consider platforms like:
- ActiveCampaign: Known for powerful marketing automation and CRM capabilities.
- ConvertKit: Popular among creators and small businesses for its user-friendly automation.
- Klaviyo: Excellent for e-commerce, with advanced segmentation and automation driven by shopping behavior.
- Mailchimp: A good starting point for beginners, with evolving automation features.
- HubSpot: A CRM with integrated marketing automation, ideal for sales and marketing alignment. Explore more project management tools that integrate with these platforms. By strategically implementing automation and drip campaigns, remote marketers and sales teams can maintain a constant, personalized, and efficient dialogue with their audience, ensuring that no lead is left behind and every opportunity to build a relationship or make a sale is maximized. This is particularly valuable when managing a global audience across multiple time zones. ## Analytics and Optimization: Measuring Success and Iterating Sending emails is only half the battle; the other half is understanding how they perform and continuously refining your strategy. In 2026, data-driven decision-making is non-negotiable for anyone serious about email marketing. For digital nomads and remote professionals, analytical skills are key to proving ROI and securing new clients. ### Key Email Marketing Metrics to Track Your Email Service Provider (ESP) will typically provide dashboards and reports for these metrics. Go beyond vanity metrics to truly understand performance.
- Open Rate (OR): The percentage of recipients who opened your email. What it tells you: How compelling your subject line and sender name are. Benchmarking: Varies widely by industry. A 20-30% open rate is generally considered good, but some highly segmented or personal emails can reach 50%+.
- Click-Through Rate (CTR): The percentage of recipients who clicked on at least one link in your email. What it tells you: How engaging your email content is, and how effective your Call-to-Action (CTA) is. Benchmarking: Typically 2-5% is a solid CTR.
- Click-to-Open Rate (CTOR): The percentage of opened emails that resulted in a click. Often considered a more accurate measure of content engagement than CTR alone. What it tells you: How well your content delivers on the promise of your subject line, and how compelling your CTAs are to those who actually saw them. Calculation: (Unique Clicks / Unique Opens) * 100
- Conversion Rate (CR): The percentage of recipients who completed the desired action (e.g., made a purchase, filled out a form, signed up for a webinar) after clicking through from your email. Requires tracking integration with your website/landing page. What it tells you:* The ultimate effectiveness of your email campaign in driving business goals. This is often the most important metric for sales teams.
- Bounce Rate: The percentage of emails that could not be delivered. Soft Bounces: Temporary delivery issues (e.g., full inbox). Hard Bounces: Permanent delivery issues (e.g., invalid email address). High hard bounce rates damage your sender reputation. Regularly clean your list to minimize these.
- Unsubscribe Rate: The percentage of recipients who opted out of your list. What it tells you:* If your content is no longer relevant, too frequent, or not meeting expectations. A rate below 0.5% is generally considered good. If it spikes, investigate recent campaigns.
- Spam Complaint Rate: The percentage of recipients who marked your email as spam. What it tells you:* A critical indicator of relevancy, consent, and sender reputation. Even a very low percentage can signal problems and lead to blacklisting. Aim for less than 0.1%.
- List Growth Rate: How quickly your email list is expanding. What it tells you:* The effectiveness of your lead generation strategies.
- Revenue per Email (RPE): For e-commerce or direct sales, this calculates the average revenue generated for each email sent. What it tells you:* The monetary value of your email list and campaigns. ### A/B Testing for Continuous Improvement A/B testing (or split testing) is crucial for identifying what resonates best with your audience. Don't make assumptions; let the data guide you.
- Elements to A/B Test: Subject Lines: The most common and impactful element to test. Try different lengths, emojis, personalization, benefit-oriented vs. curiosity-driven. Sender Name: Test "Your Name" vs. "Company Name" vs. "Team Name." Call-to-Action (CTA): Button color, text ("Learn More" vs. "Get Started"), placement. Email Body Content: Short vs. long copy, different headlines, inclusion/exclusion of images/videos, different messaging angles. Layout/Design: Single column vs. multi-column, amount of whitespace. Send Time/Day: Optimize for when your audience is most likely to open.
- Testing Best Practices: Test One Variable at a Time: To accurately attribute changes in performance. Ensure Sufficient Sample Size: Your ESP will typically manage this, but ensure enough recipients receive each variation for statistically significant results. Set a Clear Goal: What metric are you trying to improve (open rate, CTR, conversion)? Run Tests for Adequate Duration: Don't stop too early. Implement Winners: Once a winner is clear, apply it to future campaigns. Document Results: Keep a record of your tests and learnings. This is vital for long-term strategy and for your personal branding as an expert. ### Iteration and Strategy Adjustments Data without action is meaningless. Use your analytics to inform your ongoing strategy.
- Identify Trends: Are open rates declining on certain days? Is a specific type of content consistently performing better?
- Refine Segmentation: If engagement is low for a segment, split it further or adjust the content strategy for that group.
- Optimize Automation Flows: If a particular email in a drip campaign has a high unsubscribe rate, rework its content or timing.
- Clean Your List: Regularly remove hard bounces and inactive subscribers to improve deliverability and sender reputation, vital for email account health.
- Feedback Loop: Consider surveying your subscribers periodically about their preferences. Ask them what they want to see more of, and what they prefer less of.
- Integrate with CRM and Sales Data: For sales professionals, connecting email marketing data with your CRM (tools for remote sales teams) allows for a full 360-degree view of the customer, enabling more informed follow-ups and personalized sales conversations. This reveals which email efforts directly contributed to MQLs (Marketing Qualified Leads) and SQLs (Sales Qualified Leads). By diligently tracking these metrics, conducting systematic A/B tests, and constantly iterating your approach based on real data, you transform your email marketing from a guessing game into a highly optimized, conversion-driving machine, perfectly suited for the environment of remote work and global markets. ## Email Deliverability and Sender Reputation: The Unseen Foundation You can have the best content, the most compelling subject lines, and perfect segmentation, but if your emails don’t reach the inbox, it’s all for naught. Email deliverability is the ability to successfully land your emails in the recipient’s primary inbox, not the spam folder or promotions tab. Your sender reputation is the core factor influencing this, and it’s especially critical for remote teams communicating across diverse ISP landscapes. ### Understanding Sender Reputation Internet Service Providers (ISPs) like Gmail, Outlook, and Yahoo assign a reputation score to every sender based on a multitude of factors. A good reputation means your emails are more likely to reach the inbox; a poor one means they're likely to be quarantined or blocked. Key Factors Influencing Sender Reputation:
- Bounce Rate: High hard bounce rates signal a poorly maintained list, leading to a negative score.
- Spam Complaint Rate: The most damaging factor. Recipients marking your email as spam tells ISPs your content is unwanted. Keep this below 0.1%.
- Engagement Rates: ISPs monitor opens and clicks. High engagement signals relevant content; low engagement suggests your emails aren't valued.
- Unsubscribe Rate: A higher rate indicates a failure to provide relevant content or frequency issues.
- Spam Traps: Email addresses specifically set up by ISPs to catch senders who misuse or purchase lists. Hitting these severely damages reputation.
- Sending Volume & Consistency: Sudden spikes in email volume can trigger spam filters. Consistent sending at a manageable volume is better.
- Email Content: Spammy keywords, excessive images/links, poor sender hygiene (e.g., no text-to-HTML ratio) can flag your emails.
- Authentication: Properly setting up SPF, DKIM, and DMARC records on your domain. ### Pillars of Strong Deliverability 1. Maintain a Clean, Engaged List: This is the single most important factor. Double Opt-in: We touched on this earlier, but it is crucial for ensuring consent and avoiding spam traps. Regular List Cleaning: Segment out and re-engage inactive subscribers. If they still don't engage after a few attempts, consider removing them. This practice improves your overall engagement metrics. Remove Hard Bounces Immediately: Your ESP should do this automatically, but confirm it. Never Purchase Lists: This is a fast track to ruin your sender reputation and possibly get your ESP account shut down.
2. Authentication Protocols (SPF, DKIM, DMARC): These are technical configurations that verify your emails are legitimately coming from your domain, preventing phishing and spoofing. SPF (Sender Policy Framework): Specifies which mail servers are authorized to send email on behalf of your domain. DKIM (DomainKeys Identified Mail): Adds a digital signature to your emails, allowing recipients to verify that the email hasn't been tampered with in transit. DMARC (Domain-based Message Authentication, Reporting & Conformance): Builds on SPF and DKIM, giving you instructions on how to handle emails that fail authentication (e.g., quarantine, reject) and providing reporting. Actionable Advice: Work with your IT team or hosting provider to ensure these are properly configured for your sending domain. This is non-negotiable for professional email marketing.
3. Monitor Your Sender Reputation: Google Postmaster Tools: If you send a significant volume to Gmail addresses, this free tool provides data on your sender reputation, spam rates, and deliverability errors. Microsoft SNDS (Smart Network Data Services) & JMRP (Junk Mail Reporting Program): Similar tools for Outlook/Hotmail. Your ESP's Reporting: Most ESPs offer basic deliverability insights. Third-party Deliverability Tools: Services like Return Path or Spamhaus can provide deeper insights and monitoring.
4. Craft Spam-Compliant Content: Avoid Spammy Keywords: Phrases like "FREE," "guarantee," "act now," or excessive capitalization/exclamation points. Balance Text and Images: Don't send image-only emails; they often trigger spam filters because filters can't read the image content. Aim for a good text-to-image ratio. Clear Unsubscribe Link: Make it easy for people to unsubscribe, rather than mark as spam. This is legally required and helps maintain a healthy list. Plain Text Version: Always include a plain text version of your email. This improves deliverability and accessibility. * Avoid Excessive Links: Too many links, especially to untrusted domains, can be a red flag.
5. Segment and Personalize for Engagement: As discussed, highly relevant emails drive engagement, which in turn boosts sender reputation. ISPs reward senders whose emails are opened, clicked, and replied to.
6. Understand Warm-up for New Domains/IPs: If you're starting with a new sending domain or IP address, you can't just send millions of emails overnight. You need to gradually "warm up" your IP by starting with small volumes to highly engaged segments, and slowly increasing your sending volume over several weeks. This establishes a trustworthy sending history with ISPs. By taking a proactive approach to deliverability and sender reputation, digital nomads and remote teams ensure their valuable messages consistently land where they belong: in the inbox, ready to be read and acted upon. This unseen foundation is as vital as the content itself. ## Email Marketing for Sales Professionals: Moving Beyond Broad Strokes For sales professionals, email marketing isn't just about broadcasting; it's about targeted outreach, nurturing leads, and closing deals. In 2026, the lines between marketing and sales are increasingly blurred, and a unified approach, often powered by email, is crucial. ### Lead Qualification and Nurturing Through Email Email plays a pivotal role in moving prospects through the sales funnel, from initial awareness to decision.
- Lead Scoring via Email Behavior: Integrate your ESP with your CRM to score leads based on their email engagement. Opens:*