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Customer Service Representative - Working at Magic Movers - Non-binding quote - Professional service - Stress-Free Moving Will you be our Customer Service Representative? We are urgently looking for a customer-oriented all-rounder to strengthen our team! Apply directly - Location: Cruquius - Contract: full-time / part-time - Salary: €2,400 - €2,800 - Start: immediately About this position In this service-oriented and communicative role, you will be the main point of contact for our customers. You will be in daily contact with customers by phone and email, guide them through the entire moving process, and ensure they feel heard and supported. You answer questions, provide solutions, and actively contribute to a smooth and worry-free moving experience. Additionally, you maintain contact with our planners and movers to ensure all appointments are clear and achievable. You are the link that connects customers, office, and moving team. Work Schedule: - Day shift - Mon-Fri - Weekend availability if needed Advancement Start as a customer service representative, grow into a team leader. Friendly team culture Friday afternoon drinks, outings, and colleagues who become friends. Good salary A competitive salary, tips from customers, and opportunities for training. Meaningful work You help people at important moments in their lives. Flexible schedule Choose when you work. Convenient to combine with study or free time. Key Tasks and Responsibilities: - Advising and guiding customers during the moving process - Answering questions via phone and email - Explaining and following up on quotes - Identifying areas for improvement in our service and processes - Communication with movers and colleagues for flawless execution - Converting complaints or problems into solutions with a positive customer experience as the result Language Skills: - Dutch (Required) - English (Required) What you get from us - A te...
How to apply
CV with attached letter,Online application form,Telephone Tel: +31235766852 | Email: [email removed]
