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Technical Support Engineer IT Schiphol, Noord-Holland This company is a well-known tech employer and MNE value-added technology distributor of category-leading solutions in security, collaboration, networking and datacentre. They are transforming the technology supply chain through their global capabilities in cloud, global deployment and services. Through a unique physical and digital distribution network, they extend their partners' global reach while providing the local expertise needed to successfully navigate worldwide opportunities. They combine expert technical and market knowledge with industry-leading partner enablement programs. Collaborating with partners in a unique engagement model, they strive to provide an exceptional partner experience by delivering results together. This well-establish international IT company is known for; -being a multi-national company. -being founded in 1985. -being present in 50+ countries on six continents. -having many technological facilities worldwide. The Technical Support Engineer responsibilities; -Responds to all issues in the IT Ticket tracking system in a timely fashion. -Corrects end user issues and reports issues that cannot be corrected in a timely fashion. -Assists IT personnel in other company locations resolving end user issues. -Performs installations and resolves end user support issues within the LAN/WAN environments. -Maintains records, logs and reports of end-user assistance and troubleshooting requests. -Provides hands on training, training materials and documentation for IT applications and/or equipment to employees when necessary. -Takes ownership of specific application(s) and system(s) areas, as assigned. -Maintains diagrams and other documents regarding the application(s) or system(s) functionality. -Works with department leaders to gain an understanding of the business need for changes, modifications or new systems to be implemented. -Evaluates inte...
How to apply
CV with attached letter,Online application form,Telephone
Contact: John | Tel: +31610299158 | Email: [email removed]
