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Headquarters: Remote
URL: https://www.toptal.com/
About the Role
We're looking for an IT Support Specialist to provide hands-on IT support for a small business, with a focus on website support, security validation, and platform connectivity. You'll be the go-to person keeping third-party integrations running smoothly and ensuring core business platforms - Google Cloud, Google Workspace, Microsoft 365, Teams, and Salesforce - stay securely connected and functioning. If you're comfortable troubleshooting across a varied tool stack and want a role with real day-to-day impact on a small business's operations, this is built for that.
What You'll Do
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Provide support for third-party website issues, updates, and integrations
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Conduct security validation and ensure ongoing compliance across connected platforms
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Configure and maintain connections between platforms and services (Google Cloud, Google Workspace, Microsoft 365, Teams, Salesforce)
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Troubleshoot and resolve IT support requests related to the tools and platforms in use
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Proactively identify and address connectivity or security issues before they impact the business
What You Bring
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Experience with Google Cloud Platform (GCP) and Google Workspace
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Knowledge of Microsoft 365 and Teams
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Experience with Salesforce
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General IT support skills, including platform connectivity and security validation
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Strong troubleshooting skills across a varied, multi-platform tool stack
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Ability to work independently and communicate clearly with non-technical stakeholders
Why This Role
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Broad platform exposure: Work hands-on across Google Cloud, Microsoft 365, Teams, and Salesforce, not a single narrow tool
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Real ownership: Directly support a small business's core operational infrastructure
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Security-focused: Meaningful responsibility for validation and compliance, not just break-fix tickets
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Flexible engagement: Remote-friendly support role
How to Apply
Ready to bring your multi-platform IT support expertise to a small business that needs it? Apply through Toptal here: https://www.toptal.com/talent/apply
