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About Us
We're a small family of consumer brands built around quality, integrity, and doing things a little differently. Together we operate across three categories: organic functional foods; natural pet nutrition; and premium gourmet food brand for discerning, quality-driven customers. Each brand has a distinct voice and audience, but they share a commitment to authenticity, which is exactly why creator content matters so much to how we grow.
The Role
We're hiring an Influencer & UGC Manager to build and run creator programmes across all three brands. You'll own the full lifecycle: finding the right creators, getting them onboarded and briefed, and keeping the relationship (and the content) flowing month over month. This is a hands-on, individual-contributor role with real ownership from day one, you'll set up the systems as you go.
What You'll Do
Sourcing
- Identify and prospect nano/micro/mid-tier creators fit for each brand's audience and category (wellness, pet, gourmet food)
- Build and maintain a pipeline of vetted creators, tracking fit, rates, and past performance
- Run outreach via DMs, email, and creator marketplaces/platforms
Onboarding
- Negotiate rates and usage rights (gifted vs. paid) and manage contracts and briefs
- Brief creators clearly on brand voice, deliverables, timelines, and legal/FTC disclosure requirements
- Coordinate product shipping/sampling and manage the creator onboarding checklist end-to-end
Relationship management
- Manage a growing roster of active creators across all three brands, keeping communication warm and consistent
- Review and approve content, coordinate revisions, and track deliverable timelines
- Process payments/gifting on schedule and maintain accurate records in the creator CRM/tracker
- Track content performance and flag top performers for retention, ambassador programs, or repeat campaigns
- Report monthly on recruitment volume, active roster size, content output, and program ROI
What We're Looking For
3+ years of experience in influencer marketing, UGC, or creator partnerships (agency or brand-side); a track record of sourcing and managing a creator roster at meaningful scale; strong written communication in English and comfort negotiating rates and contracts; organised and process-driven, comfortable managing dozens of concurrent relationships without things slipping; familiarity with creator marketplace platforms and/or CRM-style tracking tools. Bonus: experience across CPG, beauty/wellness, pet, or food categories.
What Success Looks Like
- Months 1-2: creator sourcing pipeline and onboarding process built and running across all three brands.
- Months 3-4: 15-25 new creators recruited per month, active roster growing toward 40-60.
- Ongoing: a steady-state roster of 40-60+ actively managed creators, with recruitment and retention running in parallel.
How to Apply
Send your CV along with a short note on a creator programme you've built or managed, what the roster looked like, how you sourced and retained creators, and what results you drove.
