Remote- full time- Posted July 27, 2026- via djinni.co
You will be redirected to djinni.co to apply.
BSG is a Communication Platform as a Service (CPaaS) designed to streamline how businesses connect with customers across multiple channels. Our flexible, cloud-based solutions integrate communication tools directly into your apps or websites, enabling real-time engagement.
We are looking for a Customer Support who will become a part of our team!
What are you going to do:
- Information and technical support of existing and new clients online via chat or e-mail;
- Work with tickets in the Zendesk system (database of customer requests);
- Development and maintenance of the existing customer base;
- Analysis of the company's services and products, search and control of problem solving (together with the company's technical specialists);
- Performing other tasks of the head.
What are we looking for:
- At least B2 English level;
- Higher education (can be incomplete and preferably technical)
- Understanding of the basic principles of the Internet
- Experience working with email service
- Responsibility
What do we offer:
- Competitive salary;
- 24 calendar days of vacation;
- Additionally: 3 days off per year;
- Opportunities for growth;
- Friendly team.
