We are looking for a Genesys specialist who will support the design, configuration, and ongoing improvement of contact center solutions. The role focuses on Genesys call flows, routing, automation, and AI‑based functionalities such as voice bots, as well as troubleshooting the Genesys platform. The position involves collaboration with business stakeholders and supporting existing integrations, including Salesforce and Microsoft Teams, where knowledge of these applications is considered a plus but not a requirement.
