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About the company
We are an e-commerce platform in Poland and a network of travel agencies offering a wide range of travel products. We are part of Wirtualna Polska Holding - Poland’s largest group of media and e-commerce companies. Alongside Wakacje.pl and the Invia brands, we scale our impact across the CEE market, driven by a shared #TravelMindset. In our daily work, we #Explore better ways to grow, #Engage through real ownership and teamwork, and #Enjoy building experiences that people genuinely look forward to.
Send us your CV and… see you at Travelplanet.pl! ✈️
You will be part of an international IT support team providing technical assistance to users across Poland, Czechia, Slovakia, and Hungary.In this role, you will troubleshoot hardware and software issues, support Windows 11 and Office365 environments, and ensure smooth daily operations for end users.
Your responsibilities will include diagnosing and resolving technical problems, managing service requests via Jira Service Desk, and supporting a range of devices and systems. You will also be responsible for user onboarding and offboarding processes, including account setup, access management, and device configuration, ensuring a seamless experience for employees joining and leaving the organization.
You will collaborate with cross-functional teams and contribute to maintaining high service standards. The role includes participation in an on-call rotation: Monday-Friday from 06:00 PM to 12:00 AM, and weekends from 06:00 AM to 12:00 AM. During on-call hours, you will be expected to respond to incidents as they arise. Additional compensation is provided for on-call duties.
You will work in a dynamic and innovative environment, using modern technologies and tools, with opportunities to grow your skills in areas such as cloud services, device management, and automation.
Our offer
- Competitive Salary: commensurate with skills and experience
- Flexible Working Hours: Shifts: 8:00-16:00 and 9:30-17:30. Our core hours are 9 AM to 3 PM
- Hybrid Work Model: Work 3 days in the office and 2 days from home
- Health and Wellness: Shared costs for sports activities and private medical care
- Professional Development: Shared costs for training and courses
- Life Insurance: Comprehensive coverage for peace of mind
- Employee Discounts: Access to corporate products and services at discounted prices
If the above sounds like an interesting opportunity we would be more than happy to hear from you!
Please send your resume in English.
