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PayDo, a leading Electronic Money Institution (EMI) authorised by the FCA in the UK, FINTRAC in Canada, and MFSA in Malta, operates in 140+ countries and over 25 industries. Offering multicurrency IBANs, merchant solutions, mass payment options, acquiring, open banking, PayDo provides premium and convenient payment services. With all features available through one platform and contract, PayDo is a preferred solution for modern online businesses.
We are seeking an experienced Key Account Manager with a solid background in fintech. In this role, you will manage and nurture relationships with key clients, ensuring their needs are met while driving revenue growth.
Requirements
- Minimum of 2 years of experience as a Key Account Management (B2B)/ Legal Consulting (Fintech) or Payment Management (iGaming, Crypto, Forex, and E-commerce industries) with the same scope of responsibilities
- Previous experience working for a FinTech company, supporting B2B customers
- Experience in onboarding clients for the "direct acquiring" product
- Proactive approach
- Good communication and self-management skills, result-oriented
- Advanced level of English proficiency, Fluency in Russian
Responsibilities
- Provide and support the client with the full onboarding cycle to ensure a smooth and successful start to our collaboration (client portfolio - up to 100 clients (active/passive))
- Develop and implement strategic account plans to achieve revenue targets and strengthen relationships with key enterprise clients
- Proactively identify and pursue upsell and cross-sell opportunities within existing accounts
- Conduct regular business reviews with clients to understand their evolving needs and ensure PayDo's solutions align with their objectives
- Negotiate and close complex B2B deals with senior decision-makers at enterprise clients
- Foster and maintain strong client relationships built on trust, transparency, and mutual respect
- Monitor key performance indicators (KPIs) and metrics to track account growth, satisfaction levels, and potential risks
- Collaborate with cross-functional teams, including sales, marketing, and customer success, to ensure a seamless client experience
- Keep the AM reporting up to date
Nice to have
Compliance certifications, Legal background
We work in a result-driven culture. You will fit in if you:
- Own your work with no excuses.
- Take initiative and act before being told.
- Deliver results that make a real impact.
- Solve problems quickly with practical solutions.
What we offer:
- Annual Learning & Development Budget - invest in your growth with dedicated funds for courses, training, and certifications.
- Regular Performance Reviews Based on KPIs - for your professional growth.
- Transparent career growth - with opportunities to achieve Lead roles within 1 year, Head roles in 2 years, and even C-level within 4 years, based on exceptional performance.
Innovation Financial Rewards - share your ideas through our PayDo Ideas Hub and earn extra bonuses.
Become part of a global team redefining FinTech. Your expertise, passion, and ideas will shape the future of payments with PayDo!
