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Overview
G-P is a leading SaaS-based Global Employment Platform that enables clients to expand into over 180 countries. We're looking for a Manager of G-P-Support to manage a team of regional support specialists and/or supervisors, focusing on HR/IT/Finance operations and customer support.
Requirements
- 8-12 years of prior experience in a multi-tasking, fast-paced, deadline-oriented role
- 4 years of people management experience in a centralized shared services environment
- Detailed oriented focused on quality output; identifies and resolves moderately complex business problems
- Strong Manager experience in centralized HR shared service operation management
- Strong Experience in Peoplesoft/Workday/SAP, Any relevant HRMS tool knowledge
- Knowledge / Experience with Zendesk and Salesforce; business analytical tools are a plus
- Strong understanding of finance and HR fundamentals in different locales
- Good interpersonal skills to manage sensitive and confidential situations
- Ability to collaborate with diverse individuals and/or groups
- Problem solving to analyse root cause issues and create action plans
- Lean & Six sigma experience will be an advantage
Benefits & Compensation
- Generous Paid Time Off
- Flexible Time Off
- Spending Accounts
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Sabbatical after 5 years
Originally posted on Himalayas
About the Role
G-P is a leading SaaS-based Global Employment Platform that enables clients to expand into over 180 countries. We're looking for a Manager of G-P-Support to manage a team of regional support specialists and/or supervisors, focusing on HR/IT/Finance operations and customer support.
Requirements
- 8-12 years of prior experience in a multi-tasking, fast-paced, deadline-oriented role - 4 years of people management experience in a centralized shared services environment - Detailed oriented focused on quality output; identifies and resolves moderately complex business problems - Strong Manager experience in centralized HR shared service operation management - Strong Experience in Peoplesoft/Workday/SAP, Any relevant HRMS tool knowledge - Knowledge / Experience with Zendesk and Salesforce; business analytical tools are a plus - Strong understanding of finance and HR fundamentals in different locales - Good interpersonal skills to manage sensitive and confidential situations - Ability to collaborate with diverse individuals and/or groups - Problem solving to analyse root cause issues and create action plans