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About the Role
We're looking for someone who loves both sides of getting great work out the door: the delivery and the operations that make delivery run smoothly. If you've spent time at a digital marketing agency as a Project Manager or Account Manager, this role will feel like home. It's built around exactly that kind of experience.
As our Digital Project Manager (Delivery), you'll own our healthcare marketing campaigns from start to finish, looking after clients, bringing cross-functional teams together, and making sure everything lands the way it should. Alongside that, you'll be the person who keeps the engine running behind the scenes: tidy task pipelines, clear documentation, and processes that keep getting better.
It's a role for someone who enjoys owning both the strategy and the machinery that brings it to life. If that's you, we'd love to talk.
What You'll Be Doing
- Be the friendly, reliable link between our Delivery team and Account Managers, keeping everyone in the loop with clear, timely updates
- Capture project requirements in detail and turn them into tasks the Media Buying and Reporting teams can execute
- Build genuine, trusting relationships with client stakeholders and stay ahead of their expectations
- Coordinate tasks across the Media Buying and Reporting teams, making sure deadlines are met without the last-minute scramble
- Own the task pipeline in our tracking tools (ClickUp), keeping statuses, owners, and deadlines accurate so everyone always knows where things stand
- Get new projects set up cleanly and on time, so campaigns can kick off without any friction
- Keep an eye on task queues and flag anything overdue or unassigned early, before it turns into a blocker
- Tailor task templates to each client's contract so teams have everything they need for a smooth launch
- Keep project documentation accurate and up to date
- Look after our internal documentation (SOPs, project cards, and Wiki entries), keeping it current and genuinely useful
- Log internal communications so nothing slips through the cracks between handoffs or gets buried in a busy thread
Who You Are
- You have a natural instinct for organisation and detail. A tidy tracker and a clear SOP genuinely make your day
- You communicate clearly in writing. You document well and raise issues early rather than hoping they'll sort themselves out
- You can juggle multiple priorities without dropping the ball. Fast-paced environments energise you rather than wear you down
- You take ownership and follow through. People know they can count on you without having to chase
What You'll Need
Must have
- 1+ year at a digital marketing agency as a Project Manager or Account Manager. This is the experience that matters most to us
- Advanced English. We have team all over Europe and US - communication is key.
- Confidence with Google Workspace: Drive, Meet, Sheets, Calendar, and more
- Familiarity with project tracking tools (ClickUp)
- Strong attention to detail. You notice when something's off, and you actually do something about it
- Comfort working independently in a fast-paced, remote environment
- Openness to learning new tools, processes, and ways of working
Nice to have
- Some understanding of media buying
- Familiarity with traffic channels like Meta, LinkedIn, Reddit, TikTok, Pinterest, and others
- Basic understanding of Claude, Chatgpt and ability to use AI tools in your day to day activities
- A feel for how a digital marketing agency operates
- Experience in pharmaceutical or healthcare marketing
- Ability to convert marketing campaign data into actionable insights for the Client
About EQ5
EQ5 sits at the forefront of Healthcare Marketing, offering innovative marketing and advertising SaaS built for Pharma and Life Sciences companies. Our platform is powered by exclusive non-endemic, 100% NPI-level targeting technology that helps healthcare brands reach the right healthcare professionals (HCPs) across more than 20 channels, with detailed, user-level reporting from every channel, so clients get a complete view of their marketing impact.
