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Senior Business Analyst
About
Good software should make complicated things feel simple.
That's what we do at ClassOwl: we take the everyday chaos of running a school and turn it into one clean platform that teachers, students, parents and admins actually love. Now we need a Business Analyst who sees a tangled process and wants to bring order to it.
We encourage you to apply if you are an agile, smart, proactive, and intellectually curious person who loves building complex systems while keeping them inherently simple.
You will work with our Business stakeholders and customers, collecting and refining requirements while still being able to make decisions independently. You will collaborate fluently in German and in English, and derive correct insights into user behavior.
Requirements
- At least 4 years in a Business Analyst role
- Extensive theoretical and working knowledge of BA methodologies and tools
- Be able to write very well-structured and detailed user stories in the rule-oriented format
- Possess strong interpersonal skills and comprehensive experience working in a team with a complex stakeholder structure
- Experience creating well-organized documentation and diagramming complex flows
- Familiarity with Relational Databases to be able to understand complex data structures and identify necessary changes
- Bachelor’s degree; Master’s degree preferred
- Experience supporting a diverse set of customers or stakeholders simultaneously
- Ability to use AI tools to work faster, without compromising the quality of requirements
- Fluent German; English
Would Be a Plus
- Experience as a Business Analyst in the Education domain is an advantage
- Familiarity with Mobile platforms
What Will You Do
- Proactively work with stakeholders to identify business, solution (functional, non-functional), transition requirements, and business rules
- Analyze the current state (As-Is) as well as impact analysis (To-Be) and identify gaps
- Based on the analysis, be able to come up and suggest different approaches to business decisions
- Thoroughly polish user stories to cover every little detail to minimize product defects
- Prepare or modify existing BPMN diagrams to supplement user stories, specifications, and change requests
- Prepare user stories / change requests, work with the Engineering team and Designer during the delivery process to clarify the goal, requirements, corner-case scenarios, relevant test cases, etc.
- Bring structure and clarity to an existing backlog; and document implemented features
