katowice, PolandPLpl- full time- Posted April 11, 2026- via aggregated
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Customer Service Specialist with German (Junior/Mid/Senior)
Your responsibilities:
- Providing professional support to German-speaking customers via phone, email, and chat.
- Resolving customer inquiries and issues quickly and efficiently.
- Cooperating with other departments to ensure comprehensive customer service.
- Preparing reports and analyses related to customer requests.
- Taking part in projects aimed at improving customer service processes.
- Actively contributing to initiatives that enhance customer satisfaction.
We offer:
- Work in a dynamic, international environment.
- Language courses and professional development opportunities.
- An attractive benefits package: private medical care, sports card, and incentive programs.
- A friendly atmosphere and strong team support.
- Opportunities for career growth within the customer service field.
Requirements:
- Very good command of German and English (minimum B2)
- Excellent communication skills and customer-oriented approach.
- Ability to work in a team and under time pressure.
- Previous experience in customer service will be an asset.
